Vinted Members Express Anger Over Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
